Managing Passwords

NetID Password

Your NetID username and password are used to authenticate you to most campus-wide resources.

Most faculty, staff, and students will automatically receive a NetID and account when you start at Dartmouth.

You can check whether your account has been created or not and look up the exact NetID using the "Account and Quota Look-up" tool at http://computing.thayer.dartmouth.edu. Please note that for new hires it can sometimes take up to a week from your start date at Dartmouth or Thayer School for your account to be created. If your account has not been activated after several days, please let us know via our contact form and we will investigate.

You will set your initial password for your NetID and your "security answers" when you claim your account at http://claim.dartmouth.edu. Please remember your security answers because you will need them for VPN access.

Changing Your Password

If you forgot your NetID password, please visit http://dartdm.dartmouth.edu and click the "Forgot your password" link. You will need to answer a set of security questions, and then you'll be able to reset your password (see password guidelines below).

If that doesn't help or you need your security answers reset, please visit in person the User Support Analysts in the Support office at MacLean M126, Sysadmin office at MacLean M227 or Mark Franklin in 116 Cummings. Before resetting your password or security questions, we will need to check a government or Dartmouth issued photo ID, so please bring one.

Password Rules

Dartmouth enforces certain rules for passwords to make sure that they are reasonably strong. These rules are fully explained in the Password Rules and Recommendations page.

The following is an excerpt from that page:

Passwords must meet the following criteria:

  • At least 8 characters
  • Must contain at least one of the following special characters ! # $ % ^ * _
  • The last two characters can only be letters or numbers.

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