Clearing Browser Data (eg., Cookies and Cache)

Firefox

  • On a new tab, press the following key combination on your keyboard:
    • Mac: Command-Shift-Delete
    • Windows/Linux: Control-Shift-Delete
  • Make sure you have the following settings in the window that pops up (including the "Everything" at the top!), then click "Clear Now":

Chrome

  • On a new tab, press the following key combination on your keyboard:
    • Mac: Command-Shift-Delete
    • Windows/Linux: Control-Shift-Delete
  • Make sure you have the following settings in the window that pops up (including "the beginning of time" at the top!), then click "Clear browsing data":

Internet Explorer

  • On a new tab, press the following key combination on your keyboard:
    • Windows: Control-Shift-Delete
  • Make sure you have the following settings in the window that pops up, make sure to uncheck the first checkbox, then click delete:

Safari

Newer Macs (10.10 and up)

  • Open Safari, click on the "Safari" option in the menu bar, then choose "Clear History":
  • Make sure you have the following settings in the window that pops up, then click "Clear History":

Older Macs (10.9 and older)

  • Open Safari, click on the "Safari" option in the menu bar, then choose "Reset Safari":
  • Make sure you have the following settings in the window that pops up, then click "Reset":