Introduction to Computing Services

Our Mission

Thayer School Computing Services supports all computing needs of the Thayer School community, including faculty, staff, graduate students, and undergraduates. Some services we provide are specific to Thayer School users. These include:

  • Zoom/Canvas automations to support classes and people connecting with each other
  • Technology support for remote teaching, remote learning, and remote working
  • File service
  • Computing labs (general purpose and special purpose, Windows and Linux)
  • Virtual Computer Lab
  • Printers and scanning
  • Desktop/laptop computer support (including purchase, troubleshooting, repair, software installation, configuration)
  • Engineering applications and licenses
  • Linux compute servers
  • Lecture recording
  • Classroom technology integrations
  • Student project and lab support
  • General computing support as needed

Other services (including network, phone, email, calendar, VPN, Learning Management System, Student Information System, directories, VoIP, and network television) we provide in collaboration with Dartmouth's central Information Technology and Consulting (IT&C). We actively seek ways to work with IT&C to avoid duplication of effort.

Using This Document Online

This document contains many links. It's best to use it online at  http://kb.thayer.dartmouth.edu/article/252-introduction-to-computing-services.

How to Get Help

Our extensive online help web is at http://computing.thayer.dartmouth.edu.

Computing Services provides a first point of contact for any Thayer School computing need. You can reach us at computing@thayer.dartmouth.edu or visit our User Support Analysts' offices in M126 MacLean. If you need a Dartmouth password or security questions and answers reset, please come to MacLean M126, MacLean M227, or Cummings 116 and bring a picture ID.

Dartmouth's central computing web is at http://tech.dartmouth.edu/itc. Information about Dartmouth's computing store is at http://tech.dartmouth.edu/itc/computer-store/sales. Software is available for download at http://tech.dartmouth.edu/itc/services-support/help-yourself/knowledge-base/software-installers. Training information is at http://tech.dartmouth.edu/itc/services-support/help-yourself/knowledge-base/search/learn.

Computing Facilities

Note: Public computers are unavailable due to COVID-19.

  • General-purpose Dual-Boot (Windows and Linux) labs in MacLean M210, Cummings C115, and the CAD Lab
  • Dedicated Windows PCs in various labs
  • Windows virtual computer lab
  • Scanners in copiers around the facility
  • Color and black and white printing on printers and copiers around the facility
  • Color plotters in MacLean 210 and the Copy Center
  • Limited loaner notebook computers available for limited length loans
  • Extensive wired Ethernet and WiFi network

Getting Started

If you haven't done so already, you need to claim your Dartmouth account and set your password and at myaccount.dartmouth.edu/welcome.  In order to do this, you will need your NetID. You can also use the link in your welcome email.

You should also enroll your cell phone in Dartmouth's Duo two-factor authentication program in order to access services like email and VPN. 

If you did not receive or lost your welcome email, you can find your NetID at lookup.dartmouth.edu .

Here are some other articles to help orient you to Thayer's Computing Services:

Student Owned Computers

  • The Dartmouth Computing Store sells computers, software - including Windows and Mac OS, and peripherals at discounted prices to current students.
  • Students can purchase computers through Dartmouth or on their own.
  • We recommend that students' computers run Windows 10 (not Windows 8) on a PC, or macOS 10.12 or newer.

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